vph77 Privacy Policy

1. Introduction

vph77 ("we," "us," or "our") operates the online gaming platform at vph77.club and is committed to protecting the personal data of all users ("you," "User," or "Player") in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This Privacy Policy sets out in detail how vph77 collects, processes, stores, shares, and protects personal data in connection with your use of vph77.club, its games, payment services, customer support functions, and all related digital services. It also explains your rights as a data subject under Philippine law and how to exercise those rights.

By registering an account, logging in, or using any feature of vph77, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and request account closure.

This Policy should be read alongside vph77's Terms & Conditions and Responsible Gaming Policy, both of which form part of the agreement between vph77 and its users.

2. Personal Data We Collect

2.1 Identity Data

When you register a vph77 account, we collect your full legal name, date of birth, gender, and nationality as required for PAGCOR compliance and Know Your Customer (KYC) verification.

2.2 Contact Data

We collect your Philippine mobile number, email address, and residential address. This data is used for account verification, OTP delivery, transaction notifications, and customer support communications.

2.3 Identity Verification Documents

To comply with PAGCOR's KYC requirements and the Anti-Money Laundering Act (AMLA), vph77 may collect copies of government-issued identification documents including PhilSys national ID, passport, UMID, or driver's license, as well as proof of address documents.

2.4 Financial Data

We collect information about payment methods used for deposits and withdrawals, including GCash account identifiers, PayMaya account identifiers, and bank account details (BPI, BDO, Metrobank) as necessary for payment processing. vph77 does not store full payment card numbers.

2.5 Gaming & Transaction Data

We maintain records of all gaming activity, including game type, bet amounts, game outcomes, session timestamps, deposit and withdrawal history, bonus usage, and account balance changes. These records are required for regulatory reporting, dispute resolution, and responsible gaming monitoring.

2.6 Technical & Device Data

We automatically collect IP address, device type and model, operating system, browser type and version, screen resolution, referring URLs, session duration, and page interaction data when you access vph77.club.

2.7 Communications Data

Records of communications between you and vph77's customer support team — including live chat transcripts, email correspondence, and support ticket history — are retained for quality assurance and dispute resolution purposes.

3. How We Collect Personal Data

vph77 collects personal data through the following means:

• Direct provision: Information you submit during registration, KYC verification, payment processing, or when contacting support.
• Automated collection: Technical data collected automatically through cookies, server logs, and similar tracking technologies when you access vph77.club.
• Third-party providers: Identity verification data from authorised KYC verification service providers; fraud and sanctions screening data from compliance screening services; payment confirmation data from GCash, PayMaya, and Philippine banking partners.
• PAGCOR regulatory databases: Exclusion list status and regulatory compliance data as required by PAGCOR's operating conditions.

4. Legal Basis for Processing

vph77 processes personal data under the following lawful bases as recognised by the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the vph77 Terms & Conditions, including account management, payment processing, and game operation.
• Legal obligation: Processing required by PAGCOR licensing conditions, the Anti-Money Laundering Act, AMLA implementing regulations, and other applicable Philippine law.
• Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring, and service improvement, where these interests do not override your data protection rights.
• Consent: Processing for marketing communications and optional personalisation features, where consent has been explicitly provided and may be withdrawn at any time.

5. How We Use Your Personal Data

vph77 uses collected personal data for the following purposes:

• Creating, verifying, and managing your vph77 account.
• Processing deposits, withdrawals, and bonus transactions in Philippine Peso (₱).
• Verifying your identity and age (21+) as required by PAGCOR and Philippine law.
• Conducting Anti-Money Laundering (AMLA) screening and sanctions checks.
• Detecting, investigating, and preventing fraud, cheating, collusion, and bonus abuse.
• Providing customer support and resolving account disputes.
• Monitoring gaming activity to identify problem gambling indicators and enforce responsible gaming tools.
• Complying with regulatory reporting obligations to PAGCOR and other competent Philippine authorities.
• Sending transactional notifications (deposit confirmations, withdrawal alerts, security notifications) via SMS and email.
• Sending promotional communications where you have provided consent, with the ability to unsubscribe at any time.
• Improving and personalising the vph77 platform through aggregated analytics.

6. Data Sharing & Disclosure

6.1 Service Providers

vph77 shares personal data with carefully vetted third-party service providers that process data on our behalf, including: payment processors (GCash, PayMaya, banking partners), KYC identity verification providers, cloud hosting and data storage providers, fraud detection services, and customer support software providers. All service providers are bound by contractual data processing agreements and may only process data for specified, authorised purposes.

6.2 Regulatory Authorities

vph77 is legally required to disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, Philippine law enforcement agencies, and courts of competent jurisdiction where required by law, court order, or regulatory directive.

6.3 No Commercial Data Sales

vph77 does not sell, rent, or otherwise commercially transfer personal data to third parties for their own marketing or profiling purposes. This is an absolute commitment — not a standard disclaimer.

6.4 Business Transfers

In the event of a merger, acquisition, or transfer of vph77's business assets, personal data may be transferred to the successor entity, subject to equivalent data protection obligations. Users will be notified in advance of any such transfer.

7. Cookies & Tracking Technologies

vph77 uses cookies and similar tracking technologies on vph77.club for the following purposes:

• Essential cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings and game lobby layout to improve your experience.
• Analytical cookies: Collect aggregated, anonymised data about page usage patterns to help vph77 improve Platform performance.
• Security cookies: Detect and prevent fraudulent activity, unauthorised access attempts, and bot traffic.

vph77 does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on external platforms. You may manage cookie preferences through your browser settings; however, disabling essential cookies will affect Platform functionality.

8. Data Retention

vph77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Account and KYC data: Retained for the duration of the account and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction in compliance with AMLA record-keeping requirements.
• Gaming activity logs: Retained for a minimum of three (3) years for responsible gaming and regulatory audit purposes.
• Customer support records: Retained for three (3) years from the date of last contact, or longer where relevant to an unresolved dispute.
• Marketing consent records: Retained until withdrawal of consent, plus one (1) year thereafter for compliance documentation.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with vph77's data disposal procedures.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vph77:

• Right to be informed: You have the right to be informed about how your personal data is collected and used — as provided in this Privacy Policy.
• Right of access: You may request a copy of the personal data vph77 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of personal data where retention is no longer legally required, subject to regulatory retention obligations described in Section 8.
• Right to data portability: You may request your personal data in a structured, machine-readable format for transfer to another service where technically feasible.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of the above rights, contact vph77's Data Protection Officer at: support@vph77.club. Requests will be acknowledged within three (3) business days and resolved within thirty (30) days in accordance with NPC guidelines.

10. Children's Privacy

vph77 is strictly an adult platform. Access is limited to persons 21 years of age or older as required by PAGCOR. vph77 does not knowingly collect personal data from individuals under the age of 21. If vph77 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately closed and the data deleted in accordance with our minor protection procedures.

Parents and guardians who believe a minor has accessed vph77 should contact support immediately. We will investigate and act promptly.

11. Security Measures

vph77 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption for all data transmitted between user devices and vph77 servers.
• Encrypted storage of sensitive personal data and payment credentials at rest.
• Password hashing using industry-standard cryptographic algorithms — passwords are never stored in plain text.
• Two-factor authentication (OTP) available for all vph77 accounts.
• Access controls ensuring that vph77 staff access personal data only on a strict need-to-know basis.
• Regular third-party penetration testing and security vulnerability assessments.
• Automated monitoring systems for anomalous access patterns and potential security incidents.
• Physical security controls at data storage facilities.

No data transmission over the internet or electronic storage method is 100% secure. While vph77 employs industry-leading security measures, we cannot guarantee absolute security. Users should protect their own login credentials and report suspicious account activity immediately.

12. Cross-Border Data Transfers

Some of vph77's service providers and technology infrastructure partners may be located outside the Philippines. Where personal data is transferred internationally, vph77 ensures that such transfers comply with the Data Privacy Act of 2012 and NPC guidelines, including the use of standard contractual clauses or other approved transfer mechanisms to provide equivalent data protection safeguards.

vph77 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

13. Updates to This Privacy Policy

vph77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered users via email and/or a prominent notice on vph77.club prior to taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of vph77 following notification of changes constitutes acceptance of the updated Privacy Policy. We recommend reviewing this Policy periodically.

14. Contact & Data Protection Officer

vph77 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. For any privacy-related queries, requests to exercise your data subject rights, or concerns regarding vph77's data practices, contact us at:

Data Protection Officer, vph77
Email: support@vph77.club — (plain text, not a clickable link)
Subject line: "Privacy / Data Request"

We will acknowledge your request within three (3) business days and aim to resolve all data subject requests within thirty (30) days. Complex requests may require additional time, in which case we will notify you with an expected resolution date.

This Privacy Policy was last revised in June 2026 and is available at vph77.club/privacy-policy. Previous versions are available upon request to the DPO.